By Will Byers, Executive Vice President and Matthew Mettry, Director of Value Orchestration Engineering, Teragonia
Over the past decade, healthcare has been one of private equity’s most attractive sectors. Strong demand, favorable demographics, and clear operational upside fueled heavy deal activity across physician services, behavioral health, pharmacy, revenue cycle management, and beyond.
Today, many of those investments face a very different reality. The PE exit bottleneck has become especially pronounced in healthcare. According to recent data from Mergers and Acquisitions and PitchBook , the average hold period for a PE-backed healthcare company is now 6.4 years, which is nearly double what it was in 2020, creating mounting pressure on sponsors seeking liquidity.
Buyers remain active but highly selective, prioritizing only the strongest performers with clear growth, clean operations, and reliable financials. For many middle-market healthcare businesses, the combination of compressed EBITDA margins driven by persistent labor cost pressures and elevated debt service from high interest rates has squeezed both operating performance and returns, creating overleveraged balance sheets that are difficult to exit cleanly in a market where buyers can afford to be selective. Increasingly, AI is where operators and sponsors are turning to recover margin, improve transaction readiness, and close the gap on underwritten returns, with execution being the critical differentiator.
The State of PE-Backed Healthcare
Healthcare faces a unique mix of operational and financial pressure that hits enterprise value directly.
The first is workforce.For PE-backed healthcare operators, labor has been the most unrelenting margin headwind of the past several years. Clinical shortages have forced sustained dependence on expensive agency and contract staff, while a thin market for experienced coders and billing personnel has quietly eroded revenue cycle performance. Unlike most industries, healthcare operators cannot offset these cost increases through pricing, as reimbursement rates set by Medicare, Medicaid, and commercial payors create a hard ceiling that makes margin recovery almost entirely dependent on operational efficiency. The result is a cost structure that is both elevated and difficult to flex, limiting the EBITDA growth that sponsors need to support a clean exit.
The second is capital structure stress. Many middle-market healthcare assets were acquired at peak valuations with leverage levels that made sense when rates were near zero. The sharp rise in borrowing costs, with SOFR climbing from near zero to north of five percent in under two years, eroded free cash flow, elevated debt service burdens, and widened the gap between where sponsors need to exit and what buyers are willing to pay. The result is a cohort of assets that are neither distressed enough to force a sale nor performing well enough to command a premium, leaving sponsors caught between extended holds and returns that fall well short of original underwriting.
But there is a third pressure that quietly amplifies the other two, and it is the one most operators underestimate: fragmented data. Private equity fuels growth that outpaces infrastructure. Every acquisition arrives on its own EMR, practice-management system, and ERP, and nothing reconciles. As a result, the fundamentals go dark. Leaders cannot get a clean, fast answer on cash, denials, or provider productivity across sites, and the monthly operating report can take weeks to assemble.
When the foundation is that fragmented, analytics and AI never get off the ground, and the value-creation thesis stalls.
How AI Improves Exit Readiness
AI is emerging as one of the most powerful levers available to healthcare operators and investors, but where you start determines whether it works.
The instinct is to buy another niche solution or dashboard, but the more durable move is to fix the foundation first. Modern AI platforms can unify disconnected EMRs, billing systems, and ledgers into a single source of truth, often in days rather than quarters, giving management and prospective buyers one living view of the business. That foundation is what makes everything else possible, and it unlocks value in three escalating stages.
See the whole business.
One reconciled view of volume, revenue quality, denials, and productivity across every site and system, frequently for the first time.
Predict what is coming.
Forecast cash, demand, and denials before they hit. In the revenue cycle, that means scoring claims before submission and intercepting the denials that are otherwise unrecoverable, from timely-filing risk to missing medical-necessity documentation, so a clean claim goes out and revenue is protected.
Automate the work.
Agents act on the front lines, triaging prior authorizations and appeals, routing recovery work to the right owner, and surfacing the highest-impact actions, with a human approving anything that touches cash.
This is already happening. Autonomous coding, denial and A/R management, prior-authorization workflows, and contact-center operations are being automated to strengthen cash flow and cut administrative burden. For example, for one multi-site specialty group working with Teragonia, encounter-to-cash visibility was established for the first time, controllable denials were flagged for appeal, and a daily digest now pushes revenue-at-risk directly to operators and physicians, without anyone logging into a dashboard. For prospective buyers, organizations that can provide consistent operational, financial, and performance data are often easier to diligence, easier to underwrite, and easier to value. AI’s impact extends beyond efficiency gains; it can also improve transparency and transaction readiness.
Best Practices for Healthcare Organizations
As adoption accelerates, the hard part is knowing where to start. The market is crowded with vendors promising transformation. The organizations that win resist technology for its own sake and solve specific business problems in sequence:
Reimbursement pressure, workforce shortages, and underperforming investments will not vanish overnight, but AI, applied foundation-first, is a real path forward.
As IPO and M&A markets regain momentum, operational excellence will increasingly separate assets that achieve liquidity from those that remain in extended hold periods.
Organizations that establish a strong data foundation today will be better positioned not only to deploy AI successfully, but also to demonstrate the transparency, performance, and scalability that buyers increasingly demand.
Will Byers is a Private equity investor with 10+ years in healthcare, business services, and industrials across the full investment lifecycle. Focused on revenue cycle improvement – led billing and coding diligence at Pentec health surfacing $10M+ in incremental EBITDA and RCM vendor onboarding across Pentec and RAYUS Radiology. Previously at Riata Capital Group, Revelar Capital, and Main Street Capital Corporation.
Matthew Mettry is Director of Value Orchestration Engineering at Teragonia. Matthew has over 20 years of hands-on operating experience across PE-backed physician organizations, ambulatory surgery centers, anesthesia platforms, and large health systems. He brings a rare combination of deep RCM domain expertise and AI fluency – having led AI-enabled coding, automation, and analytics initiatives that have generated tens of millions of dollars in measurable financial improvement.
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BS International Business | American University of Paris
BS Computer Science | American University of Paris
Seasoned DevOps and infrastructure engineer with expertise in AWS, Kubernetes, and Terraform; led cloud migrations and scalable infrastructure projects at Sfara, FanDuel, and Kickstarter.
With over 15 years of experience in small and medium-sized startups, Scott is a seasoned expert in designing, optimizing, and maintaining robust, scalable, and secure infrastructure. He specializes in automation and embedding security from the ground up, consistently delivering reliable systems tailored to meet dynamic business requirements.
Prior to joining Teragonia, Scott made a significant impact at Sfara, where he built the company’s entire infrastructure from scratch. He engineered systems capable of supporting hundreds of thousands of users with seamless scalability, implemented automated development pipelines, and introduced observability tools to monitor and manage resources effectively. Additionally, Scott led the infrastructure team in achieving ISO27001 security certification, ensuring security was integrated into every aspect of the system and transforming it into a critical asset for business-to-business operations.
Beyond his technical expertise, Scott has a proven track record of managing and mentoring high-performing teams. As a Senior DevOps Engineer at FanDuel, he gained invaluable experience in scaling infrastructure and optimizing resources to support millions of daily users, aligning technological capabilities with organizational goals.
Master’s in Human Resources | University of Illinois
Bachelor’s in Management | Loyola University
Former Financial and Operations Manager at Houlihan Lokey, Golin Harris, and MSL Group.
Jack is a highly driven, cross functional professional with extensive experience in operations and administration.
Prior to joining Teragonia, Jack held financial and facilities management roles for Houlihan Lokey, MSL Group/Publicis, and Golin Harris in which managed and created processes and trainings for multiple functional areas ensuring operational and administrative procedures were well planned, efficient, cost-effective, and aligned with business objectives while ensuring initiatives, internal events as well as client events propelled employee and client engagement.
Jack holds undergraduate degrees from University of Illinois and Loyola University Chicago and has completed graduate certificates in Business Administration, Strategic Human Resources, and Operations at Cornell, CUNY-Buffalo, and University of Illinois and is in the process of completing a Master’s in Human Resources at Loyola University Chicago’s Quinlan School of Business.
MS Analytics | Georgia Institute of Technology
BS Management Information Systems | Oklahoma State University
Former analytics engineer at Cyderes and ConocoPhillips with a Master’s in Analytics from Georgia Institute of Technology and a Bachelor’s in Management Information Systems from Oklahoma State University
Mason is an Analytics Engineer with deep experience in data analytics, business intelligence, machine learning, and cybersecurity. He brings a proven track record of leading analytics engagements spanning architecture, insights, visualizations, and delivery.
Before joining Teragonia, Mason was a Senior Analytics Engineer at Cybersecurity MSSP CYDERES where he built a scalable, standardized, and secure analytics architecture for over 300 clients across many industries and consulted with them to deliver insights through bespoke data driven solutions. In addition, he managed the data delivery of the insight platform leveraged by the Security Operations Center to respond to incidents in a timely and effective manner.
Prior to joining CYDERES, Mason worked in ConocoPhillips’ Analytics and Innovation Center of Excellence holding varied roles within the Data Analytics organization from Data Engineering, to Business Intelligence, and Data Science. He delivered robust data solutions in all operating units for various functions including Engineering and Production, Finance, IT, and more. Including projects to standardize cost and production data across operating units.
Mason started his career at The Williams Companies in cybersecurity and transitioned to cybersecurity at ConocoPhillips where he found his passion for Data Analytics through SIEM management, detection engineering, and threat intelligence.
Bachelor’s in Finance & Accounting | Georgetown University
Former analytics engineer at Houlihan Lokey and financial analytics at JP Morgan Chase with a Bachelor’s in Finance & Accounting at Georgetown University
Grace is a seasoned analytics engineer with specialized expertise in crafting and implementing analytics solutions that drive agile, informed executive decisions in M&A and value creation for private equity-backed companies.
Before joining Teragonia, Grace was a part of the data science and business analytics team at Houlihan Lokey. She has excelled in harmonizing, enriching, and analyzing data from diverse sources, providing key insights that enabled private equity investors and portfolio company executives to make rapid, data-driven decisions across the investment lifecycle. She has developed novel analytics solutions, including deal sourcing and evaluation tools for platform investments that employ a buy-and-build or de novo growth strategy, as well as post-close value creation and KPI reporting tools for operators and management teams.
Grace has also worked at JPMorgan Chase & Co. in the Global Finance and Business Management rotational program, where she built analytics solutions to evaluate banker attrition and KPI reporting within the Global Private Bank.